Privacy Policy

Last Updated: December 24, 2025

This Privacy Policy explains how CV. Bitlab Developers Indonesia ("We", "Us", or "Our") collects, uses, and protects user information within the WhatsApp notification application services used by our partner, SD IT Plus Bazma Brilliant.

1. Developer and Partner Identity

Developer & Data Processor

CV. Bitlab Developers Indonesia

Person responsible: Zulkarnaen, S. Kom.

admin@getbitlab.com +6282220511479

Partner Institution

SD IT Plus Bazma Brilliant

Principal: Nurul Asiyah, S.Pd., M.Pd., Gr

sditplus.bazmabrilliant@gmail.com +6281268966003

2. Data We Collect

We collect information necessary to support school administrative operations and notification systems:

A. Student & Parent Data (Provided by the School)

  • Full Name, National Student ID (NISN), and Date of Birth.
  • Year of Enrollment.
  • Email Address.
  • Phone/WhatsApp Number of Parents/Guardians.

B. Teacher Data

  • Name and Field of Study.
  • Email and Username.
  • Password (Stored in a securely encrypted hash format).

C. Technical Data & Activity Logs

  • API request logs.
  • IP Address (Internet Protocol) to detect access from new devices for account security.

3. Purpose of Data Usage

  • Email: Sending updates and password reset verifications.
  • Username: Facilitating user login session identification.
  • NISN: Helping teachers search and manage student data.
  • Date of Birth: Monitoring student age categories per education level.
  • WhatsApp Number: Sending routine academic reports/billing notifications via WhatsApp Business API.

4. Legal Basis and Consent (Opt-In)

The use of parent/guardian data is based on:

  1. Consent (Opt-In): Data is provided voluntarily by parents to the school for educational communication purposes.
  2. Service Agreement: An official written contract exists between SD IT Plus Bazma Brilliant and CV. Bitlab Developers Indonesia regarding data processing and application usage.

5. Third-Party Services (WhatsApp Business API)

Our application interacts with the WhatsApp Business API (Meta) to send notifications. Data usage complies with Meta's technical policies. We emphasize that parent data is not used for advertising purposes or sold to third parties outside of school administrative interests.

6. Data Security

We are committed to protecting user data with robust security standards, including password encryption (hashing) and IP address monitoring to prevent unauthorized access.

7. Data Deletion and User Rights

In compliance with Meta Developers' requirements, we provide a mechanism for users to delete their data:

Procedure:

Users or parents may request data deletion by contacting our Customer Service. Requests are typically processed within 1-3 business days.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or government regulations. Significant changes will be informed through the application or our official website.